Solutions
Frequently Asked Question
- What Technology do you use?
- We Work on the Latest Microsoft Frameworks like MVC and Nhibernate. Database is MS SQL
- What is the Cloud or SAAS Model?
- In Cloud Model the Software is deployed at a remote datacenter managed by professionals. You pay for it on the annual basis.
- What is On Premise or Perpetual Model?
- In Perpetual Model, the Software and database is deployed at your premise on your server. The data is at your own Server only.
- What is the time perriod to start?
- You can start working on OnePro ERP in just 3 days. Based on the data availibility and team training, the entire operations can go-live in few weeks.
Key Features for Sales & CRM
Customer Relationship Management (CRM)
Centralize customer information and interactions to provide a 360-degree view of each customer. Helps in building strong customer relationships and improving customer satisfaction.
Lead and Opportunity Management
Track and manage leads and sales opportunities through the entire sales cycle. Ensures no opportunity is missed and helps in converting leads into customers.
Sales Order Management
Create, track, and manage sales orders efficiently. Streamlines the order-to-cash process and ensures timely fulfillment of customer orders.
Quotation and Proposal Management
Generate and manage quotations and proposals for potential customers. Simplifies the creation of accurate and professional quotes, improving the chances of winning deals.
Sales Forecasting
Use historical sales data and trends to forecast future sales. Helps in setting realistic sales targets and planning resources effectively.
Contact and Account Management
Manage detailed information about contacts and customer accounts. Ensures all customer-related information is up-to-date and easily accessible.
Pipeline Management
Visualize and manage the sales pipeline to understand the status of all deals at a glance. Helps in identifying bottlenecks and prioritizing efforts to close deals.
Sales Performance Analytics
Generate detailed reports and analytics on sales performance, including metrics like sales growth, win rates, and sales rep performance. Provides insights for improving sales strategies and performance.
Customer Service and Support
Manage customer service requests and support tickets efficiently. Ensures timely resolution of issues and enhances customer satisfaction.
Marketing Campaign Management
Plan, execute, and track marketing campaigns to generate leads and nurture customer relationships. Integrates marketing efforts with sales processes for better alignment.
Mobile CRM
Access CRM functionalities on mobile devices, allowing sales teams to manage customer interactions and sales activities on the go. Enhances flexibility and productivity.
Activity and Task Management
Schedule and track activities and tasks related to sales and customer management. Ensures that all follow-ups and actions are completed on time.
Sales Territory Management
Define and manage sales territories to optimize coverage and resource allocation. Helps in balancing workloads and improving sales efficiency.
Integration with Email and Calendar
Integrate with email and calendar systems to streamline communication and scheduling. Ensures all customer interactions and appointments are synchronized and easily accessible.
Order and Invoice Processing
Automate order and invoice processing to reduce manual effort and errors. Ensures accurate billing and timely payment collection.
Customer Segmentation
Segment customers based on various criteria like demographics, purchase history, and behavior. Helps in targeting marketing and sales efforts more effectively.
Customer Feedback Management
Collect and manage customer feedback to understand customer needs and improve products and services. Enhances customer satisfaction and loyalty.
Document Management
Store and manage documents related to sales and customer interactions. Ensures that all relevant documents are organized and easily accessible.